SHOPPER Frequently Asked Questions

Payment methods
We accept cash, checks and charge.  No cash back is offered.  All Sales are Final.  Due to NC tax department, we have to charge sales tax on all purchases.

Is there an admission fee?
There is NO admission fee to shop Thursday, Friday or Saturday!  On Preview Sale Day (Wednesday) you must have a presale pass to shop.  

What is a preview sales pass and how do I get one?
The preview sales pass allows you to shop first on Wednesday before the sale is open to the public (Thursday/Friday/Saturday).  Volunteers are allowed to shop from 6pm – 8:30pm and consignors 7pm – 8:30pm.  To get a pass you must either be a consignor or volunteer. (You do not have to consign to volunteer!)  Consignors will receive their pass at drop-off. Volunteers will receive their pass  during your volunteer shift or prior to the sale.  Volunteer passes are good for you and one guest.  Consignor passes are good for the consignor only but can bring a guest for a $5 fee. 

What is the ½ price sale?
The ½ price sale occurs on Saturday 8am – 12pm.  All items that are marked YES to reduce are discounted 50%.  If the tag is NOT marked either way, it is automatically reduced.  Our consignors determine which items are discounted and which ones are not.
Can I bring my child to the sale?
We are a child friendly sale and allow children on all sale days. We do request children be supervised at all times for their safety.  There are areas which are off limits and marked very clearly.  Also, we have limited space so we DO NOT allow STROLLERS.  Toys often have prices which are taped to them.  Some can easily be torn or ripped off so please make sure if your child is playing with a toy that the tag doesn't become misplaced. Clothes are NOT to be tried on as each consignor has worked hard at securing their items to the hanger.

Do you have shopping carts?
We do not have shopping carts but do have a limited number of laundry baskets and boxes that you are able to use.  However, we recommend that you bring your own bag or basket in the event there are none available.  By having one, it will allow you to shop without having your arms tired from carrying all the goodies that you find at the sale!

Is there a dressing room to try clothes on my children?
Unfortunately due to space, we do not have a dressing room.  Clothing and other sale items are also not allowed in our restrooms. 

I purchased an item that is broken/doesn’t work/soiled.  Can I return it?
 Unfortunately we can't guarantee that everything works perfectly.  Items are purchased at your own risk.  We do our best to check every item but this can be difficult to do with the number of items we accept.